Returns - Buyers are responsible for return shipping costs. Refunds on returns will be for the item price and any sales tax on the item price. The shipping charge is not refundable. If the item is not returned in its original condition, the buyer is also responsible for any loss in value. Clearance items are no return, no refund.

Return Window - Please notify us you wish to make a return within 14 days of delivery so that we can provide the correct return address and information about return packaging and shipping. You have 30 days from item delivery to ship this item back to us.

Cancellations - Cancellations are accepted. Request a cancellation within 24 hours of purchase.

Tibetan Silver or zinc based metal alloys have a look similar to pewter.

Due to variations in the materials used to manufacture these alloyed metals, they are not recommended for products that will be for children 12 or under.

We have a smoke and perfume free environment. For those with allergies to animals, we do have a rabbit.

Jewelry and accessory items are best cared for by cleaning them with a soft cloth. Wearing jewelry in the shower or swimming is not recommended as the water and chemicals could damage the finish of the metals and beads.

We chose packaging to create a lovely gift experience, protect items during shipment and be eco-friendly. The tissue paper and gift boxes we use are created with 100% recycled materials. Some items include jewelry pouches in a velvety velour. If gift packaging is included in the purchase price, the details on it are in the listing.

Memory wire is steel that comes in a natural antique silver colored stainless or plated with other metals and finishes like silver, gold, copper, brass or gunmetal. Memory holds its shape. Bracelets made with memory wire adjust to fit different wrist sizes making gift giving easier since knowing wrist size isn't necessary. Bracelets in memory wire are easy to wear for anyone needing to be taking the bracelet on and off as they work since it just wraps on and off the wrist.

Dust plug charms fit smart phones, cell phones, tablet computers and other devices that have a 3.5 mm headphone / ear phone jack. Put the plug in the jack when the earphone is not being used to prevent dust from entering your device and give it some personalized style. Charms on short lanyards can decorate cells phones, purse straps or straps / loops on backpacks as well as acting as zipper pull charms.